Returns & Exchanges

At DND Gel, we want you to be completely satisfied with your professional nail products. If you are not happy with your purchase, you can return unopened and unused items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).

2

Prepare Your Package

Securely pack the unused gel polishes in their original packaging, ensuring that the bottles are upright and protected to prevent leakage during transit.

3

Ship the Items

Affix the provided shipping label or use a trackable shipping service to send your package back to our distribution center.

4

Receive Refund or Credit

Once our quality control team inspects the returned items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing